Terms of Service

Zetratech Studio (“the Service”) is operated by Zetratech IT solution LLC, of Barkat pura Nizamabad 503001 Telangana, India. In these terms “we” and “us” mean Zetratech IT solution LLC, and “you” means the person or business holding an account.

By creating an account you agree to these terms. If you are agreeing on behalf of a business, you confirm you are authorised to bind it.

A hosted workspace for running an agency or freelance practice: clients, quotes, invoices, payments, renewals, projects, tasks, bookkeeping, outreach records and search analytics.

Each workspace is given its own database. Your records are not stored in shared tables alongside other customers’.

You are responsible for what happens under your account, for keeping your password secret, and for the people you invite into your workspace. Tell us promptly if you believe an account has been compromised.

You must be old enough to enter a contract where you live, and you must not use the Service for anything unlawful.

New workspaces get 14 days free. No card is asked for and nothing is charged during the trial. If you do not subscribe by the end of it, the workspace stops being usable but your data is kept as described in clause 8.

The fees are the ones shown on the pricing section of this site at the time you subscribe. Subscriptions renew automatically for the period you chose until you cancel.

The currency follows the country on your account: customers in India are billed in rupees, everyone else in US dollars. Payments are taken by our payment providers under a recurring mandate you authorise; we never see or store your card details.

We are not currently registered for GST, so no GST is charged or collected and our invoices show no tax component. If that changes, the position will be reflected on the invoice and on this page before it applies to you.

A failed charge does not lock you out straight away. The workspace keeps working for 7 days from when we notice the problem, so there is time to fix a card. After that the workspace is suspended: you cannot sign in, and your data is left untouched.

You can cancel at any time. Cancelling stops the next charge; the workspace stays usable until the end of the period you have already paid for. We do not refund part-used periods — see the refunds and cancellation policy.

We may suspend or close an account that is being used unlawfully, that is damaging the Service for others, or that has gone unpaid past the period in clause 6. Except where the law requires otherwise, we will tell you why.

The records you put into your workspace are yours. We do not sell them, and we do not use them to train anything.

After cancellation your workspace becomes read-only for 90 days so you can export your books, and is deleted after that. You can ask for a full copy of your database at any time while it exists — it is an ordinary database you can run the self-hosted product against, not an export format only we can read.

There is no ability for us to sign in as you at will. Where you ask for help that needs it, a member of our team may be granted access to one workspace, for one stated reason, once, for fifteen minutes. It is written to an audit log before the access exists, and a banner is shown across every page of your workspace while it is in use.

The outreach feature records your prospecting: who you approached, when, and what came of it. It does not find contacts for you and it does not send anything on your behalf.

Everything you send remains your responsibility, including consent, the content, and compliance with the marketing and data-protection law that applies to you and to the person you are contacting.

You may connect your own accounts with third parties, such as Google Search Console and Google Analytics, to bring your data into the Service. Those accounts remain governed by your agreement with that provider. We are not responsible for a third party changing or withdrawing access.

We work to keep the Service available and to take regular backups, but we do not offer a guaranteed uptime level. Access may be interrupted for maintenance, or by failures of hosting, network or payment providers outside our control.

The Service is provided as it is. To the extent the law allows, we do not give any warranty that it will be uninterrupted, error-free, or fit for a particular purpose.

Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.

Subject to that, our total liability to you for any claim is limited to the fees you paid us in the twelve months before the claim arose, and we are not liable for loss of profit, loss of business, or loss of data to the extent that loss could have been avoided by keeping your own export.

We may change these terms. If a change materially affects you we will give reasonable notice by email to the address on your account before it takes effect. Continuing to use the Service after that is acceptance; if you would rather not, you can cancel under clause 7.

These terms are governed by the laws of India, and the courts having jurisdiction over our registered address have exclusive jurisdiction over any dispute arising out of them.

Questions about these terms go to hello@zetratech.com. Full details are on the contact page.